From request to bank: what can hold back or shrink a Lizaro payout
A withdrawal from Lizaro Casino goes back by the payment method that funded the account wherever possible, is processed within 3 business days between 6:00 and 17:00 GMT on Monday to Friday, and is capped by VIP level: €500 (about £423.82) a day and €7,000 (about £5,933) a month at Level 1, rising to €1,500 (about £1,271) and €20,000 (about £16,953) at Level 5. The rest of this page covers the methods, ceilings, holds and costs that can reduce a payout.
How money moves in and out, and the commission rule behind it
Visa, Mastercard, cryptocurrencies and MiFinity are among the methods used at Lizaro. Skrill, Neteller, Jeton, Paysafecard, bank transfer and Revolut are typically available as well. The minimum for a welcome stage is €20 (about £16.95), and deposits made with Neteller or Skrill do not qualify for the package.
Lizaro’s 3 business days are its own handling time. What a card scheme, a bank or a blockchain network takes after that is a separate step. Lizaro may also use a different payment system from the one you asked for.
The commission applies when wagering is below the amount you deposited. Winnings may then be cancelled and a commission of 10% kept, with a minimum of €0.50 (about £0.42). The rate is 15% when the deposit came by bank card or bank transfer.
Free-spin winnings at the exit: the €50 and €100 caps
Winnings from the free spins in the Lizaro welcome package are wagered x40 before they can be cashed out. The cap on what can leave is €50 (about £42.38) when the stage carries up to 50 spins and €100 (about £84.76) when it carries more than 50. Anything above the cap is voided.
If the 50 spins at stage 3 return €70 (about £59.33), €50 stays and €20 is voided; clearing the €50 takes €2,000 (about £1,695) of stakes. The 150 spins at stage 4 allow up to €100, and clearing that takes €4,000 (about £3,391).
Monthly ceilings and how long a balance takes to clear
Levels 1 and 2 share the €500 daily ceiling, and Level 2 raises only the monthly ceiling, by €3,000 (about £2,543). A balance of €3,000 shows how the rest of the ladder behaves.
| VIP level | Per day | Per month | Days to clear €3,000 |
|---|---|---|---|
| Level 1 | €500 (£423.82) | €7,000 (£5,933) | 6 |
| Level 2 | €500 (£423.82) | €10,000 (£8,476) | 6 |
| Level 3 | €800 (£678.10) | €12,000 (£10,172) | 4 |
| Level 4 | €1,000 (£847.63) | €15,000 (£12,714) | 3 |
| Level 5 | €1,500 (£1,271) | €20,000 (£16,953) | 2 |
The level is based on the previous 90 days of activity. Three withdrawals can be pending at any time.
What can hold a withdrawal back
Three rules decide whether a request moves on. First, Lizaro may delay a payout for identity, balance or source-of-funds checks, and the documents (identity document, proof of address, proof of payment-method ownership) are due within 30 days of a request, with verification usually taking about 10 days after a complete submission. Second, a minimum rollover of x1 applies before withdrawal. Third, wagering of at least €20 within the calendar month of the request is needed, otherwise the withdrawal may be declined.
The Lizaro registration and verification guide sets out the document categories and the two separate deadlines.
What leaves the payout: the idle-account fee and refunds
Besides the commission, an account with no login for 180 days is charged a €5 (about £4.24) monthly administration fee. Lizaro generally offers no refunds of funds deposited, and a refund request must be made within 24 hours of the transaction.
When a payout stalls: the likely rule, what to check, the alternative
| What you see | Rule that fits | What to check or do |
|---|---|---|
| A fourth request will not queue | Maximum of 3 pending withdrawals | Wait for one of the three to leave the queue |
| Money arrives by a method you did not pick | A different payment system may be used | Ask in the live chat, open 24/7 |
| Request open past 3 business days | Identity, balance or source-of-funds check | Send the documents; the Help Centre category Withdrawals covers it |
| Winnings cancelled with a commission | Wagering below the deposit | Compare your total stakes with the deposit before requesting |
| Request declined late in the month | Under €20 wagered in the calendar month | Wager the difference first |
As a practical alternative, return to the funding method and keep the next request on that route, the one Lizaro pays out by wherever possible.
If you use Lizaro on a phone, the same funding-method rule applies.
FAQ: Lizaro withdrawals for UK players
At Level 1 three requests of €500 come to €1,500 (about £1,271); at Level 3 three requests of €800 come to €2,400 (about £2,034).
On a €35 (about £29.67) deposit it means at least €35 of wagering before a withdrawal; below that, winnings can be cancelled with the commission.
A €150 (about £127.14) stage-1 bonus can release at most €1,500 (about £1,271), which is three days of the Level 1 daily ceiling.
At Level 2 the €10,000 monthly ceiling equals 20 days at €500 a day, and at Level 5 the €20,000 ceiling equals 14 days at €1,500 a day.
After a month of inactivity the level is lowered automatically to the lowest one, which means €500 a day.
Levels 3 to 5 carry cashback and higher withdrawal limits, and Levels 4 and 5 add a personal VIP manager.